Privacy

Mirpur14's Privacy Policy
Your Data, Our Responsibility

Mirpur14 takes your personal data seriously. This privacy policy explains what information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
Language: Bengali
Reading time: ~7 minutes
SSL Encrypted & Secure
No third-party sharing
You're fully in control
GDPR Compliant
01

Introduction & Commitment

Mirpur14 (referred to hereinafter as "we" or "the Platform") is a trusted online gaming and betting platform in Bangladesh. We believe protecting your personal data is one of our most important responsibilities. This Privacy Policy explains how we collect, use, and manage your information.

By using the mirpur14 website or mobile app, you agree to this Privacy Policy. We never sell your data or use it in any unauthorized manner.

Our Core Principles: mirpur14's Privacy Policy is built on three core principles: transparency, security, and your control.
02

What Information We Collect

Mirpur14 collects only the information necessary to provide its services — nothing more. Below is a detailed breakdown of the types of data we collect.

Information You Provide Directly

  • Identity details: Full name, date of birth, and gender.
  • Contact details: Mobile number, email address, current address.
  • Account Information: Username and password (stored in encrypted form).
  • Payment Information: bKash/Nagad/Rocket number, transaction reference.
  • KYC Documents: A copy of your National ID, passport, or driving license.

Automatically Collected Information

  • Device Information: Device type, operating system, browser version.
  • Network Information: IP address, Internet Service Provider.
  • Usage data: Pages visited, session duration, click patterns.
  • Gaming Information: Bet history, game results, transaction logs.
Please Note: mirpur14 never has direct access to your password — it is always stored as an encrypted hash.
03

How your data is used

Mirpur14 uses the data it collects for the purposes outlined below. We never misuse your information or use it for anything beyond its intended purpose.

Purpose Data Usage Legal Basis
Account creation & management Name, email, mobile Contractual
Payment processing Payment details, transaction logs Contractual
Identity verification (KYC) Documents & Date of Birth Legal obligation
Customer Support Contact details and history Legitimate interest
Fraud prevention IP, Device & Betting History Legal obligation
Personalized Offers Usage History Consent
Important: Your separate consent is always obtained before using your data for marketing purposes, and you may withdraw that consent at any time.
04

Data retention & duration

Mirpur14 retains your data only for as long as necessary. All data is stored on secure servers while your account remains active. Even after account closure, certain information may be retained for a specified period to meet legal obligations.

  • Account Information: Up to 5 years after account closure.
  • Financial Transaction Records: 7 years (as required by law).
  • KYC Documents: 5 years after the end of the relationship.
  • Customer support communications: 3 years.
  • Cookie data: At session end or after a maximum of 1 year.
  • Marketing Consent Records: 3 years after consent is withdrawn.

Once the retention period expires, data is securely deleted or fully anonymized so that no individual can be identified.

05

Data Sharing & Third-Party Policy

Mirpur14 never sells your personal data or shares it with third parties for commercial purposes. However, limited data may be shared with trusted partners where necessary to operate our services.

When your data is shared

  • Payment Processors: bKash, Nagad, Rocket — to process transactions.
  • Identity Verification Services: To complete the KYC process.
  • Law Enforcement Agencies: When required by court order or legal obligation.
  • Anti-Fraud Services: To detect and prevent fraud.
  • Cloud Service Providers: For secure data storage.

When Your Data Will Not Be Shared

  • Advertisers or marketing companies.
  • To competing gaming platforms.
  • Any unauthorized third party without your consent.
Rest assured: All of our third-party partners are contractually bound to uphold mirpur14's strict privacy standards.
06

Cookies & Tracking Technologies

Mirpur14 uses cookies on its website and app to enhance your experience. Cookies are small text files stored on your device that help keep you logged in automatically and remember your preferences.

Types of Cookies

  • Essential Cookies: Essential for the site to function properly and cannot be disabled.
  • Performance Cookies: Monitors site speed and performance. You can turn this off at any time.
  • Functionality cookies: Remembers your language and preferences. Optional.
  • Analytics cookies: Analyzes user behavior to help improve our services. Optional.

You can delete or block cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.

07

Security Measures

Mirpur14 employs cutting-edge technology to keep your data secure. Our security framework is built to meet the highest standards in the industry.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall Protection: Unauthorized access is blocked entirely.
  • Regular security audits: Periodic audits conducted by third parties.
  • Data Backup: Regular backups to encrypted, secure servers.
  • Staff training: Mandatory privacy training for all staff.
In the Event of a Data Breach: In the event of a security breach, we are obligated to notify affected users and the relevant authorities within 72 hours.
08

Your Rights

As a mirpur14 member, you have a number of rights regarding your personal data. We honor these rights at all times and aim to fulfill any request within 30 days.

09

Children's Privacy

Mirpur14 does not knowingly collect information from anyone under the age of 18. Our services are intended for adults only. Age is verified at registration, and any account found to belong to a minor is closed immediately.

  • Age verification is a mandatory step during registration.
  • KYC documents may be requested if there is any suspicion.
  • Parents should enable parental controls on their children's devices.
  • Any data found to belong to a minor will be deleted immediately.
A note for parents: If your child has accidentally created an account on mirpur14, please contact us immediately at support@mirpur14.net.
10

Policy Update Process

Mirpur14 may update this privacy policy from time to time due to changes in law, technology, or service improvements. We will notify you before any significant changes take effect.

  • The date of any update will be reflected at the top of the page.
  • For significant changes, you will be notified via email or an in-platform notification.
  • Continued use of the service after changes have taken effect constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you will have the option to close your account.
11

Contact & Complaints

For any questions, complaints, or data deletion requests regarding this privacy policy, please get in touch with us. We aim to respond within 30 days.

  • Email: support@mirpur14.net
  • Support Hours: 24/7 Active
  • Platform: mirpur14.net
Fast Resolution: Privacy complaints are handled with the highest priority. For a faster response, please use "Privacy Request" as your email subject line.
Your controls

Your rights over your data

As a mirpur14 member, you have full control over your personal data and can exercise any of the following rights at any time.

Right to Access

You have the right to know what information we hold about you at any time. Upon request, a complete copy of your data will be provided within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, you can request a correction and we'll update it as quickly as possible.

Right to Erasure

Under certain circumstances, you may request the complete deletion of your data. Any information not required by legal obligation will be permanently removed.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted — particularly where the data in question is disputed.

Right to Data Portability

You have the right to download your data in a readable format (JSON or CSV). Upon request, the file will be sent within 30 days.

Right to Object

You have the right to object to your data being used for marketing or profiling, and we will stop immediately upon your request.

Why we're different

What Sets mirpur14's Privacy Protection Apart

At mirpur14, privacy protection isn't just policy — it's built into every decision we make. Our technology and processes are designed to keep your data genuinely safe.

End-to-End Encryption

Every transaction and data exchange on mirpur14 is protected by 256-bit SSL encryption — completely unreadable by hackers or any third party.

Rigorous KYC process

The identity verification process exists solely to protect you. KYC documents on mirpur14 are stored with the highest level of security and are never shared with any third party.

Data Minimization Policy

We only collect information that is strictly necessary. Requesting unnecessary data goes against mirpur14's core principles — we simply don't do it.

Automatic Data Deletion

Once the retention period expires, mirpur14's system automatically purges unnecessary data — no room for human error.

Regular Security Audits

An independent team of experts regularly audits mirpur14's security infrastructure. Any vulnerabilities identified are addressed immediately.

Real-Time Alerts

If any unusual activity is detected on your account, mirpur14 will alert you immediately via SMS and email.

Safe Gaming

Join a Trusted Platform Today

Your data is fully protected at mirpur14. Register now for a safe, transparent, and responsible gaming experience.

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